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Terms and Conditions

Terms and Conditions for Solar Water Heater Company

Welcome to Sudarshan Saur Shakti Pvt Ltd! These terms and conditions outline the rules and regulations for the use of our website and the purchase of our products. By accessing this website and/or purchasing our products, you accept these terms and conditions in full. If you disagree with any part of these terms and conditions, please do not use our website or purchase our products.

1. Product Information : We strive to provide accurate and up-to-date information about our products on our website. However, we do not warrant the completeness, accuracy, reliability, or suitability of the information provided. The images of products on our website are for illustrative purposes only, and actual products may vary.

2. Warranty/ Guarantee : We stand behind the quality of our products and offer a 05 to 15 -year Guarantee against defects in materials and workmanship. This Guarantee does not cover damage caused by improper installation, misuse, or normal wear and tear. Please refer to the Guarantee documentation included with your product for full details.

3. Shipping and Delivery : We aim to process and ship orders in a timely manner. However, shipping times may vary depending on your location and product availability. We are not responsible for any delays or damages incurred during shipping. Risk of loss and title for products pass to you upon delivery to the carrier.

4. Returns and Refunds : We want you to be completely satisfied with your purchase. If you are not satisfied with your product for any reason, please contact to our authorised channel partner in days of receipt to initiate a return. Products must be returned in their original condition and packaging. Refunds will be issued upon receipt and inspection of the returned product, minus any applicable shipping and handling fees.

5. Warranty/ Guarantee : We stand behind the quality of our products and offer a 05 to 15 -year Guarantee against defects in materials and workmanship. This Guarantee does not cover damage caused by improper installation, misuse, or normal wear and tear. Please refer to the Guarantee documentation included with your product for full details.

6. Limitation of Liability : To the fullest extent permitted by law, we shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of our website or products, even if we have been advised of the possibility of such damages. Our total liability for any claim arising out of or relating to these terms and conditions shall not exceed the purchase price paid for the product giving rise to the claim.

7. Governing Law : These terms and conditions shall be governed by and construed in accordance with the laws of Company Acts jurisdiction. Any dispute arising out of or relating to these terms and conditions shall be subject to the exclusive jurisdiction of the courts located in Aurangabad jurisdiction.

8. Changes to Terms and Conditions : We reserve the right to update or modify these terms and conditions at any time without prior notice. Any changes will be effective immediately upon posting the revised terms and conditions on our website. Your continued use of our website or purchase of our products after any such changes constitutes your acceptance of the new terms and conditions.
If you have any questions or concerns about these terms and conditions, please contact us at [tollfree@sudarshansaur.com / 77700 66008].